All the necessary hygiene measures are taken in our warehouses and at our headquarters to ensure continuity of service and preserve the health of all.
Our current delivery times are 7 to 15 working days.
We make every effort to ensure that our customers receive their orders as quickly as possible. Due to the current health crisis, there may be delays in deliveries and location updates. Delivery times remain stable in most parts of the world.
Our brand works with the local postal services in each country. Each company adapts the national measures in relation with the competent authorities.
If a national postal company adapts its own and new measures to fight against Covid-19, our brand declines any responsibility for the possible delays that this may cause.
Refunds will be accepted only if an order would be declared lost by our private delivery services or the local postal services.
In this case, an adviser will contact you and inform you of the situation.